An isolated AI runtime built for real business workflows
OmniPaws is an opinionated stack — Hermes Agent Core, secure MCP bindings, and a private VPS for every client. Here's how the pieces fit together.
Hermes Agent Core — the brain of every deployment
Each client gets a Hermes-powered agent that listens to your channels, follows your SOPs, and takes action through verified bindings — not public APIs.
Conversational intake
Greets leads on WhatsApp & Instagram in their language, asks the right qualifying questions, and never lets a hot lead go cold.
Tool-using agent
Reads, writes, and triggers actions via MCP — logging to Plane, creating invoices in Odoo, posting to your CRM.
Memory & SOP
Your tone, escalation rules, and guardrails are encoded in SOUL.md and MEMORY.md — and version-controlled like code.
MCP bindings to the tools your team already uses
We don't ask you to migrate. We connect to what you have, through encrypted channels you control.
WhatsApp & Meta API
Direct, verified bindings to WhatsApp Business and Instagram DMs via the official Meta APIs — no scraping, no copy-paste.
Plane
Project & task management. The agent logs status, assigns tasks, and syncs milestones — without anyone touching Plane manually.
Odoo ERP
Accounting, invoicing, and reporting — read-only by default, with explicit write authority scoped to high-trust actions.
Your SOPs become the agent's source of truth
We sit with your team, capture the way work really flows, and translate it into a SOUL.md + MEMORY.md pair that the agent loads on every conversation.
SOUL.md — tone & persona
Brand voice, escalation rules, taboo topics, language preferences — encoded so the agent never sounds generic.
MEMORY.md — operations knowledge
Your pricing, inventory, FAQs, team org chart, and approval matrix — refreshed as your business changes.
Continuous learning
Human-in-the-loop overrides feed back into MEMORY.md so the agent gets sharper every week.
The technical stack
Built on boring, dependable infrastructure so you can focus on outcomes — not vendor lock-in.
Hermes Agent Core
Open-source agent runtime with deterministic tool routing and replayable audit trails.
Model Context Protocol (MCP)
Standardised bindings to WhatsApp, Meta, Plane, Odoo and your internal APIs — no scraping, no copy-paste.
DeepInfra LLMs
Hosted inference with predictable per-token pricing — open-source models, no data retention, no training.
Single-tenant VPS
One dedicated Linux server per client, in the region you choose, with full disk encryption and SSH-only access.
We run OmniPaws on our own operations
Before selling AI to clients, we deployed our agent framework internally. Here's the before-and-after.
| Metric / Workflow | Before OmniPaws | After OmniPaws |
|---|---|---|
| Lead Response Time | 2–4 hrs manual delay | <30s instant WhatsApp/IG qualification |
| Project Tracking | Manual task logging in Plane | Automated logging & status sync via MCP |
| Operational Overhead | 15+ hrs/week on admin | 90% reduction in manual entry |
| System Uptime & Privacy | Shared SaaS dependencies | 100% isolated, single-tenant |
Five phases, one predictable rollout
No big-bang launches. We de-risk each step with a sandboxed UAT before anything touches production.
Discovery
30-min call. Map your top 3 manual workflows and rank automation candidates by ROI.
Info Gathering
We shadow your team, capture SOPs, and codify SOUL.md + MEMORY.md together with you.
Provisioning
Your dedicated VPS is stood up, MCP bindings configured, and LLM keys vaulted.
Sandboxed UAT
48-hour trial in an isolated environment. Your team pokes at it; we fix what breaks.
Deployment
Promote to production, wire monitoring, and hand over the runbook. You're live.
From a single inbox to a private AI workforce
Most automation vendors sell bots. We sell a workforce — isolated, governed, and trained on your operations.
Replace 2–3 FTEs of admin work
Lead qualification, project logging, invoicing, and status updates — handled before your morning coffee.
Keep your customer trust
Private VPS, zero leakage, no shared SaaS. Your customers never know an AI is in the loop — except by how fast you reply.
Predictable monthly cost
Flat per-tier pricing with usage telemetry. No surprise LLM bills, no per-seat creep.
Curious what your private AI workforce would look like?
Book a discovery call. We'll draw the architecture for your top 3 workflows and quote a fixed-scope UAT.